Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our customer assistance staff is on–line day–and–night to attend to every one of your support questions. Every ticket you submit to us will be answered within maximum sixty minutes. If your issue demands some help from an admin, we will send the ticket to the technician on shift and will inform you that the problem will soon be resolved.

  • Top quality support service

  • Expert Tech Support Service

  • We’ll be working for you 24x7x365 to give you useful information and technical support as well as to help you with any difficulty that you may have while working with your virtual server. We can easily assist you with all pre–configured packages, like your OS, server administration panel (depending on the VPS type) and the Control Panel designed completely by our company.

  • Intuitive help center

  • An Intuitive Help Section

  • A detailed and constantly updated article base is integrated into our custom–built Control Panel. It gives you quick tips on how to perform all of the common web site management jobs. The Help area gives you detailed how–to articles and step by step video courses. You can access the Help area by pressing the Help or Video buttons in the right part of each Control Panel section.