1 hour ticket response
Timely support is our paramount concern and this is the reason why we’ve got a team of professional technicians who are ready to offer a quick solution to any question that you may possibly have. Just send your tech support ticket from the Control Panel and we will respond within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute trouble ticket response time.
An Outstanding Tech Support Service
Each member of our client support staff has many years of experience in the cloud hosting niche and most of them have been with us for at least five years. They all are ready to respond to all your inquiries in the most professional manner possible.
A User–Friendly Help Center
In the Control Panel you’ll find an easy–to–browse Help section where you can find quick hints on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. database, find more hints in the web hosting account administration articles or watch our instructional video tutorials.
