Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Control Panel you will find a comprehensive Help section featuring a ton of articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just fill in your question and our clever platform will show you the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to see how an action is achieved or how a problem is remedied, instead of just reading about it, check out our selection of step–by–step video tutorials. They address a variety of topics and will help you swiftly learn how to work with our Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 help desk support service and include a one–hour support ticket response guarantee. Our skillful technical support engineers will be online 24–7 and will remedy any problem that you may possibly face within maximum sixty minutes after the helpdesk ticket submission. In most instances, an answer will be provided to you within twenty minutes.